Create a Customer Centric Brand !
Amazing Books that will help you achieve competitive advantage in Customer Service & Leadership
NEERAJ'S BOOKS
Customer Plus
How to stay competitive in the age of customer service
This book is recommended for everyone in Customer facing role!
Customer Plus is the ultimate guidebook to learning different aspects of Customer Service; including the Customer, the Experience and the Service, in a simplified & comprehensible manner! The book explores how to develop customer centricity & its competitive advantages.
Leadership Plus
Discover the leader within
This book is recommended for those seeking to transform their vision into reality!
Offers invaluable insights on discovering the leader within you! Narrated as a discussion between two individuals, this book deeply discusses leadership mindset & behavior.
The 10 Day Hotel Management
Learn Hotel Management basics in 10 days
This book is recommended for those seeking to learn Fundamentals of Hotel Management.
Offers invaluable insights & handholds every aspiring professional in the hospitality sector through a step-step guide to Hotel Management Fundamentals.